Global Business Services in Malaysia: A Strategic AdvantageAs businesses navigate the complexities of global expansion, many are turning to Global Business Services (GBS) to streamline operations and enhance efficiency. Malaysia, with its favourable business environment, skilled workforce, and strategic location, has emerged as a prime destination for establishing GBS centres.Building on the strengths of traditional shared services and outsourcing (SSO) models, Global Business Services (GBS) offers a more comprehensive and strategic approach. By centralizing a wider range of non-core business functions, GBS enables organizations to achieve economies of scale, improve quality, and enhance overall operational efficiency.Asia has emerged as a …
Outsourcing of non-core activities to developing Innovation hubs
Outsourcing of non-core activities to developing Innovation hubs: The new Shared Services concept in practiceTo focus on core business competencies without impeding the flow of non-core activities while achieving cost efficiencies, businesses have been setting up shared services centers (SSCs) since 1980s but over the years, the model has evolved to adapt better to changing business requirements. From Shared Services Centers (SSC) to Global Competence Centers (GCC) and Global Business Services (GBS), service delivery model encompassing outsourcing, captive shared services as well as centers of excellence (COEs) for serving various business units have been the guiding pillars to offer centralized expertise …