Global Business Services in Malaysia: A Strategic Advantage

As businesses navigate the complexities of global expansion, many are turning to Global Business Services (GBS) to streamline operations and enhance efficiency. Malaysia, with its favourable business environment, skilled workforce, and strategic location, has emerged as a prime destination for establishing GBS centres.

Building on the strengths of traditional shared services and outsourcing (SSO) models, Global Business Services (GBS) offers a more comprehensive and strategic approach. By centralizing a wider range of non-core business functions, GBS enables organizations to achieve economies of scale, improve quality, and enhance overall operational efficiency.

Asia has emerged as a thriving hub for GBS and SSO, and Malaysia stands out as a particularly attractive location. With its well-developed GBS ecosystem and strong focus on cost efficiency, service excellence, and operational effectiveness, Malaysia offers a compelling proposition for organizations seeking to optimize their operations. Download our teaser that will help you to discover how GBS centres in Malaysia can provide tailored solutions to meet your specific business needs.

The scope of GBS services has expanded significantly beyond its traditional focus on finance, accounting, and human resources. Today, GBS centres offer a diverse range of functions, including data management, procurement, customer service, IT services, and supply chain services.

Malaysia offers several compelling reasons for organizations considering GBS:

Wide range of industries offers a rich talent pool and diverse service offerings.
Supportive policies, competitive taxes, and efficient infrastructure.
Easy access to regional markets.
Competitive labour costs and favourable cost structures.

With combination of these factors Malaysia makes it an attractive destination for organizations seeking to establish a GBS centre and optimize their operations for sustainable growth.

We encourage you to learn more about the success factors of GBS in Malaysia and how EAC International Consulting can benefit your organization by downloading our informative teaser.

For personalized guidance EAC experts Daniel Berger, Jasmine Li and Johan Zainal can be contacted today, to explore together how GBS in Malaysia can drive your business growth.